Frequently Asked Question (FAQ)
1. I didn’t receive the email (OTP/Invitation Link) from Xenith. What should I do?
-
If the OTP/Invitation email isn’t in your inbox:
- Wait a few minutes, as the email might take some time to arrive.
- Check your spam or junk folder.
-
If you cannot find the OTP email:
-
Wait for the resend code countdown.
-
When available, click the “Resend Code” button and check your inbox.
-
2. What if I forget my password?

- Click “Forgot your password?” on the login page.
- Enter your registered email address.
- Verify your identity using the OTP sent to your email.
- Set a new password to regain access.
If any issues persist after above method, reach out to [email protected]
Updated 5 days ago