This section provides an overview of available payment channels in Xenith. This guide helps merchants understand these payment options and the experience for customers using them.

🇮🇩 Indonesian Rupiah (IDR)

Virtual Account (VA)

Overview

Virtual Accounts (VA) are temporary, unique bank account numbers generated for each transaction. Used widely in Indonesia, they provide a convenient and secure way for customers to transfer funds directly to the intended merchant account without needing to submit proof of payment. This feature makes VAs popular for depositing funds into accounts—such as forex trading platforms—and for other types of online purchases. For merchants, VAs simplify the reconciliation process, ensuring each transaction can be uniquely identified, reducing manual tracking errors and processing delays.

Customer Experience

Select Virtual Account (VA): At checkout, the customer selects the Virtual Account option.
Receive Unique VA Number: A dedicated VA number is generated for the transaction.
Complete Payment: The customer completes the payment using their preferred bank app, ATM, or branch.
Immediate Confirmation: Payment is instantly confirmed.

QRIS (Quick Response [QR] Code Indonesian Standard)

Overview

QRIS (Quick Response Indonesian Standard) is a unified QR-based payment channel developed by Bank Indonesia. It allows customers to make cashless payments by scanning a single QR code that works across various platforms, including major Indonesian e-wallets (DANA, OVO, GoPay, ShopeePay) and bank transfers. QRIS has gained widespread popularity due to its ease of use and adaptability, particularly in mobile-based transactions. For merchants, QRIS provides an efficient and secure way to process payments, with automated transaction records and lower transaction fees, regulated by the government. Widely used in Indonesia, QRIS is also available in Malaysia, Singapore, Thailand, and will soon expand to India, Korea, Japan, and the UAE.

QRIS is similar to QR code payment systems seen globally, such as WeChat Pay in China or PayPal's QR code system. It allows for cashless payments from multiple platforms, all using a single, standardized QR code.

Customer Experience

Select QRIS: At checkout, the customer selects QRIS as their payment channel.
Scan or Upload QR Code: The customer scans the code using their e-wallet or banking app or uploads an image if provided online.
Complete Payment: The customer confirms their preferred payment source and authorizes the payment.
Immediate Confirmation: Payment is instantly confirmed.

E-wallets

Overview

E-wallets are digital wallets that allow customers to store funds and make cashless transactions using a smartphone. Major e-wallet providers in Indonesia include OVO, DANA, GoPay, ShopeePay, and LinkAja. With a high percentage of unbanked individuals in Indonesia, e-wallets have become a popular and accessible alternative to traditional banks, allowing users to quickly top up or pay, often requiring only a phone number for basic access, without the need for a full bank account. E-wallets also integrate seamlessly with QRIS, further increasing their usability in both in-person and online transactions.

E-wallets are similar to popular digital wallets like PayPal, Apple Pay, or Google Wallet, but they are tailored to the Indonesian market and commonly used for transactions in IDR.

Customer Experience (OVO)

Select E-Wallet: At checkout, the customer selects OVO as their preferred payment method.
Receive Push Notification: The customer receives a push notification from the OVO app prompting them to confirm the payment.
Review Payment Details: By tapping the notification, the customer is directed to the OVO app, where they can review the payment details including the amount and recipient information.
Authorize Payment: After verifying the details, the customer authorizes the payment. Once completed, they receive a confirmation along with the transaction details in the OVO app.

Customer Experience (DANA)

Select E-Wallet: At checkout, the customer chooses their preferred e-wallet from the available payment options.
Confirm Payment Source: The customer confirms the e-wallet balance, linked bank account, or other available sources within the app.
Authorize Payment: The customer approves the payment with a PIN, fingerprint, or face recognition within the e-wallet app.
Immediate Confirmation: Payment is instantly confirmed.

Bank Transfer

Overview

Bank transfers are a traditional but highly trusted payment option in Indonesia. This channel includes real-time transfers using mobile banking or internet banking and delayed transfers via ATMs or physical bank branches. Many Indonesian customers prefer bank transfers for the security and familiarity they offer, especially for larger transactions. With options for intrabank (same bank) and interbank (different banks) transfers, this channel is suitable for customers who prefer a direct, straightforward payment process.

Customer Experience

Select Bank Transfer: The customer selects “Bank Transfer” as the payment option at checkout.
Obtain Payment Details: The customer receives the merchant’s bank account information, including account number and exact payment amount.
Complete the Transfer: The customer initiates the transfer via ATM, mobile banking, or internet banking and inputs the merchant’s account details
Confirmation: The customer may receive a notification from their bank, but processing times vary by bank and transfer type.

🇻🇳 Vietnamese đồng (VND)

VietQR

Overview

VietQR is a standardized QR code payment system in Vietnam, allowing customers to make quick and secure cashless transactions by scanning a QR code within the NAPAS network. Similar to QRIS in Indonesia, VietQR is part of the broader digital payment transformation in Vietnam, promoted by local banks and payment platforms to enhance transaction convenience. VietQR integrates seamlessly with mobile banking apps, making it a preferred option for quick payments in retail, e-commerce, and peer-to-peer transactions.

Customer Experience

Select VietQR: At checkout, the customer selects VietQR as the payment method.
Scan or Upload the QR Code: The customer uses their banking app or payment platform to scan the QR code.
Complete Payment: The customer confirms their preferred payment source and authorizes the payment.
Immediate Confirmation: Payment is instantly confirmed.