1. Can merchant retrieve information from API?

Yes, you can retrieve Balances via our API. However, you can only get the Balance per currencies, not the detail list of the ledger entries. Refer to our API documentation for details on endpoints and sample requests.

2. How is the Running Balance calculated?

Running Balance is calculated sequentially by applying each ledger entry (credit or debit) to the balance from the previous row:

• If the ledger row is a credit, the amount is added to the previous balance.
• If the ledger row is a debit, the amount is subtracted from the previous balance.

This gives a clear, step-by-step view of how your balance evolves over time.

Note: When filters are applied in the Balance Module, the Running Balance will be hidden in the listing page and CSV download. This is because filtering disrupts the chronological order and continuity of ledger rows, making it impossible to accurately reflect the "running" nature of the balance.